Support

Campaigns operate on tight timelines. When something needs attention, we respond quickly.

For general support requests, account questions, and technical issues.

Beta partners have access to direct chat support within the Mitria dashboard during business hours.

Available to beta partners

We aim to respond to all support requests within one business day. Critical issues affecting active campaign operations are prioritized.

Within 24 hours

Common Topics

Setting up integrations
We help configure your CRM sync, data imports, and communication channels during onboarding. If you need to add a new integration later, contact support and we will walk you through it.
Data import and formatting
Mitria accepts CSV files for voter data, donor lists, volunteer databases, and event records. If your data needs cleaning or restructuring, we can assist during the import process.
Account and access management
Need to add team members, adjust permissions, or update campaign details? Reach out and we will make the changes or guide you through the process.
Compliance and opt-out questions
If you have questions about how Mitria handles opt-outs, quiet hours, or message compliance, see our Compliance page or contact support directly.