Privacy Policy

Last updated April 2026. This policy describes how Mitria Technologies collects, uses, and protects your information.

Information We Collect

  • Account information you provide when registering (name, email, campaign details).
  • Voter and constituent data you upload or sync through integrations (CSV files, CRM data, contact lists).
  • Communication data processed through the platform (inbound/outbound messages, emails, SMS).
  • Usage data including how you interact with the platform, feature usage, and session information.
  • Device and browser information collected automatically for security and performance purposes.

How We Use Your Information

  • To operate and provide the Mitria platform and its features, including message triage, voter intelligence, and communication management.
  • To process and classify inbound and outbound communications on your behalf.
  • To generate analytics, sentiment analysis, and strategic recommendations for your campaign.
  • To improve the platform, fix issues, and develop new features.
  • To communicate with you about your account, updates, and support requests.

Data Ownership

  • Your campaign data belongs to you. Voter files, donor records, volunteer lists, and communication histories uploaded or processed through Mitria remain your property.
  • We do not sell, rent, or share your campaign data with third parties for their own purposes.
  • We do not use your campaign data to train general-purpose AI models.
  • You may export or delete your data at any time by contacting us.

Data Sharing

  • We share data with third-party service providers only as necessary to operate the platform (e.g., cloud hosting, SMS delivery, email delivery).
  • All service providers are bound by data processing agreements that limit their use of your data.
  • We may disclose information if required by law, regulation, or valid legal process.
  • We do not share data between campaigns on the platform.

Data Security

  • All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
  • Access to production systems is restricted and audited.
  • We conduct regular security reviews and vulnerability assessments.
  • See our Security page for additional detail on our technical safeguards.

Data Retention

  • We retain your data for the duration of your account plus 90 days after termination to allow for export.
  • After the retention period, data is permanently deleted from our systems.
  • You may request early deletion at any time.

Your Rights

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Export your data in a machine-readable format.
  • Withdraw consent where processing is based on consent.

Contact

  • For privacy-related inquiries, contact us at privacy@mitria.com or write to: Mitria Technologies, Palo Alto, California.